Explore Everything You Need To Bring Out
The Best In Your Lifestyle. Tuya Shop

About
TUYA™

Tuya STORE – your one-stop shop for online shopping! Established in 2021 and based in London, UK, Tuya is a trademark of OYATRA LTD. We are a passionate community dedicated to bringing you the latest and best products from around the globe. Our mission has always been to simplify online shopping and we are proud to serve our customers with this commitment.

What We
Do

At Tuya, we offer a diverse range of handpicked products spanning Accessories, Smart tools and more. Our meticulous selection process guarantees that our customers receive nothing but the finest from our trusted suppliers.

Our
Mission:

We are on a mission to redefine ecommerce by offering a customer-centric shopping experience. We believe in providing high-quality products at unbeatable prices, directly from the heart of London to your doorstep.

Our
Benefits:

When you shop with us, you shop with a host of customer-friendly benefits. Enjoy fast & free shipping on all orders, along with secure and hassle-free payment options, accepting all major credit cards. All our prices are tax-inclusive, so what you see is what you pay.

We understand the importance of peace of mind when shopping online, which is why we offer a 15-day return policy and a 30-day guarantee, ensuring your complete satisfaction with every purchase.

Fast & Free Shipping

15 days return

Secure Payments

30 Days Guarantee

No Tax included

Customer
Experience:

We understand the common issues that customers face when shopping online, and we're here to assure you a hassle-free experience at Tuya.

Shipping Problems:

We prioritize efficient and safe delivery. With reliable shipping partners and rigorous packaging standards, we ensure your orders arrive on time and in perfect condition.

Refund and Return Hassles:

Our clear and straightforward return and refund policies coupled with our responsive customer support make it easy to initiate returns or refunds.

Product Quality Concerns:

We assure you that what you see is what you get. Our product descriptions are thorough and accurate, and our quality checks stringent.

Difficulty in Finding Information:

Each product listing on Tuya is comprehensive, providing all the necessary information to make an informed decision.

Incorrect or Incomplete Orders

We double-check all orders before dispatch to ensure accuracy and completeness.

Security and Privacy Concerns:

We prioritize your security and privacy. Our payment gateways are secured and encrypted, and we adhere to strict data privacy policies.

Our
Promise:

Customer satisfaction is at the heart of our business. We promise to provide exceptional customer service and a seamless shopping experience. If there's ever an issue, our customer service team is always ready to assist you.

Our
Team:

Our London-based team is the backbone of our operations. This dedicated group of professionals works tirelessly to ensure a smooth and efficient service from the moment you land on our site to when your package is delivered.

Janice Lacy

CEO & SM Marketing

Tuya Ivy Smart Planter

Harrison winter

Chief Marketing Officer

Tuya Ivy Smart Planter

Naomi McCarthy

CTO & Content Writer

Contact
Us:

We value your feedback and inquiries! For any questions, comments, or suggestions, please don't hesitate to get in touch with us. Our dedicated customer support team is here to assist you and provide the information you need.

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